Telesales Management: Strategies For Leading A Successful Sales Team

$19.00

Give leaders and teams the skills to directly improve telesales skills in a way that improves sales relationships, creates new opportunities, and increases productivity.

Deliver courses with the training material that successful trainers choose. One-time payment.

SKU: TS Categories: , Brand:

Transform Your Sales Team: Proven Telesales Training Kit That Gets Results.

Tired of spending weeks creating telesales training content from scratch?

Need a proven, engaging telesales course that delivers results?

Want to easily add high-value training to your offerings and boost your revenue?

You can use this coursepack to deliver targeted telesales training to key leaders or small groups.

Start achieving remarkable results by presenting the content to explore the main obstacles to effective telesales and the process behind successful telesales skills.

Accelerate development by using our proven content to deliver an external workshop or internal training course on telesales skills in your business.

Key Benefits.

  • Skyrocket your training ROI: Comprehensive, ready-to-use kit transforms your business delivery.
  • Slash prep time by 90%: Dive into 8 hours of expert content, crafted to maximize engagement and retention.
  • Instant impact: Launch your training program today and see results right away.
  • Anywhere, anytime learning: Seamlessly switch between on-site and virtual delivery to meet any need.
  • Your vision, our framework: 100% customizable content ensures perfect alignment with your brand and goals.
  • Stand out from competitors: Rebrand our premium content as your own, boosting your training courses.
  • Supercharge your value proposition: 15 bonus expert guides turn participants into industry leaders.
  • Efficiency on autopilot: 16 user-friendly forms cut admin time in half, letting you focus on what matters.
  • Learning that sticks: Hands-on exercises guarantee knowledge transfer and real-world application.
  • Create lifelong learners: Curated reading lists keep participants growing long after the course ends.
  • Data-driven improvement: Built-in evaluation tools help you quantify impact and continuously enhance your offering.
  • From novice to expert overnight: Intuitive design means anyone can deliver professional-grade training.

…and so much more!

aApple
Cadbury
Carlsburg
citi
colgate
comcast
disney
DFA
dunkin
eastern
General-mills
harvard
HRProTeam
HSBC
IAG
IBM
Leica
microsoft
mitubishi
mutual-of-america

 

Equip Your Learners With The Skills They Need.

In this training course on telesales skills, your participants will:

  • Explore the main obstacles to effective telesales.
  • Understand the process behind successful telesales skills.
  • Understand a range of techniques.
  • Examine techniques available to build an effective process.
  • Understand the benefits of an effective telesales process.

 

Course Outline.

The material is structured into seven engaging modules.

1. Telesales training
In this opening module, you will use the content to discuss telesales and the advantages of selling over the phone.

Key takeaways:

  • Participants will explore telesales, discuss the advantages of selling over the phone, and examine the role of the telephone in generating sales.

2. The seven deadly sins of telesales

In this module, course participants will:

  • Explore the impact of a lack of management commitment.
  • Learn what happens when telesales are only given minimum attention.
  • Review the impact of insufficient marketing support.
  • Explore unrealistic expectations.
  • Discuss the costs of staffing mistakes.
  • Explore the impact of insufficient investment.
  • Review the impact of inadequate measurement and analysis.

3. The selling equation
At this stage of the course, you can use the lesson provided to examine telesales as a process and how to manage first impressions.

You can also use the content to discuss fundamental telephone techniques, such as controlling the call, voice, and attitude.

Key takeaways:

  • Course participants will explore telesales as a process and discuss fundamental telephone techniques, such as managing the call, voice, and attitude.

4. Aspects that create the wrong impression
Key takeaways:

In this module, you can use the content to explore conditions that set the wrong impression:

  • The call was not answered at all.
  • The customer left on hold.
  • There is no identification of the agent or the organization.
  • While transferring, the customer gets cut off.
  • No interest in the customer.
  • Agent not listening.
  • No confidence was generated.
  • The agent is rude or condescending.

5. The stages of a sales call
This is your opportunity to shift focus and you can use the content to share that a standard sales call has four identifiable stages (e.g., opening, presentation, closing, and departure).

Key takeaways:

  • Opening.
  • Presentation.
  • Closing.
  • Departure.

6. Why do people buy
Built for busy trainers, you can use this training content to explore the importance of features and benefits.

Key takeaways:

People buy to:

  • Avoid pain.
  • Reduce risk or loss.
  • Enhance their prestige or ego.
  • Make money.
  • Gain enjoyment, pleasure, or comfort.
  • Buy for other people.

7. How to handle objections
In the final module, you can use the content to explore fundamental telesales skills.

Key takeaways:

  • Participants will explore transitions, discuss buying signals, and examine how to close the sale.

 

What You’ll Get.

Transform your training delivery and maximize participant engagement with our all-inclusive package.

Captivating Content

  • Dynamic Slide Deck (53 slides): Visually customizable presentations that keep your audience hooked.
  • In-depth Course Workbook (39 pages): Packed with exercises and actionable tips for lasting impact.

Interactive Learning Tools

  • Engaging Training Games: Make learning fun and memorable.
  • Effective Icebreakers: Foster open communication and build team rapport.
  • Practical Activities: Reinforce concepts through hands-on exercises.

Professional Development Resources

  • Comprehensive Training Guides: Enhance your facilitation skills.
  • Curated Reading Lists: Expand knowledge with carefully selected resources.
  • Assessment Tools: Measure learning outcomes with pre-built course tests.

Marketing and Implementation Support

  • Ready-to-Use Marketing Materials: Promote your courses with ease.
  • Strategic Action Plans: Develop robust implementation strategies.

 

Instant Access: Lasting Results.

Get immediate access to all materials and start delivering impactful training sessions today. Our resources are designed to drive real change and produce measurable results in your organization.

Elevate your training sessions with our comprehensive toolkit.