Revolutionize Telesales: Unleash the Power of Persuasion.
Are you ready to transform a telesales team into a powerhouse of persuasion and skyrocket sales?
Our telesales training material is your key to unlocking unparalleled success in phone-based selling!
But that’s not all!
Elevate your training expertize with bonus materials, including course exercises, and action-oriented plans for immediate implementation.
Ignite Telesales Brilliance
Our content empowers you to:
- Master the art of effective call management
- Craft engaging scripts that convert
- Navigate objections with finesse
- Transform phone interactions into sales opportunities
Who Will Benefit?
This transformative content is perfect for:
- Ambitious telesales representatives hungry for success
- Call center agents looking to boost their conversion rates
- Sales managers aiming to supercharge team performance
- Anyone looking to master the art of how to sell over the phone
Unlock the Secrets of Telesales Success
Dive deep into crucial concepts, including:
- The seven deadly sins of telesales and how to avoid them
- The psychology behind why people buy
- Mastering the four stages of a sales call
- Techniques to handle objections like a pro
Transform Your Training Approach
With our content, you’ll be able to:
- Deliver high-impact, customized training sessions in minutes
- Engage learners with interactive activities and real-world examples
- Adapt materials to fit your industry’s unique challenges
- Measure and showcase tangible improvements in sales performance
Your All-in-One Telesales Solution
Think of this as your one-stop shop for telesales training.
Whether you’re launching a brand-new course or enhancing existing workshops, our material is designed to meet your needs and exceed expectations.
Ready to Catalyze Sales Success?
Seize this opportunity to elevate your telesales training to unprecedented levels.
Order now and embark on a journey to sales transformation!
Don’t just train – inspire, transform, and excel with our Telesales Training Material!
The Fastest Way To Deliver Amazing Courses On Telesales Is To Use The Training Material From Those Who Have Done It Before You.
Are you searching for editable training materials on telesales skills?
Do you want courseware tailored to enhance virtual telesales skills and address challenges specific to remote work scenarios across industries?
By providing editable training materials explicitly designed for telesales, you can easily create customized, high-impact training sessions that drive learner engagement and sales success, empowering you to elevate your training offerings professionally.
This telesales training course material equips professionals with vital skills to excel in selling products and services over the phone.
Participants gain access to a comprehensive suite of resources, including a 39-page workbook and a 53-slide presentation designed for easy customization and delivery.
The course covers essential topics such as effective call management, crafting engaging scripts, and handling objections, enabling learners to develop confidence and improve their sales techniques.
By mastering these skills, participants can enhance their ability to connect with customers, foster positive experiences, and drive sales results.
This training content mainly benefits new telesales staff and managers looking to strengthen their team’s performance in a competitive market.
Launch Your Corporate Training Courses In Minutes Using Our Editable Training Course Material.
Our all-in-one trainer-made training course material can be used to deliver telesales training courses.
We’ve included everything, from giving you a training workbook and slide deck to boosting your delivery and presentation with training guides.
Everything is packed with practical training content and fully editable to fit your unique course needs.
Run This Course Without Stressing.
Avoid that worry when you wonder if you have the right training content.
Use Oak Innovation to get the content you need; never stress again.
Along with the introduction, there are seven lessons your participants will work through.
1. Telesales training
For the best results, you can use the content to discuss telesales and the advantages of selling over the phone.
Key takeaways:
- Participants will explore telesales, discuss the advantages of knowing how to sell over the phone, and examine the role of the telephone in generating sales.
2. The seven deadly sins of telesales
In this lesson, course participants will:
- Explore the impact of a lack of management commitment.
- Learn what happens when telesales are only given minimum attention.
- Review the impact of insufficient marketing support.
- Explore unrealistic expectations.
- Discuss the costs of staffing mistakes.
- Explore the impact of insufficient investment.
- Review the impact of inadequate measurement and analysis.
3. The selling equation
At this stage of the course, you can use the lesson provided to examine telesales as a process and how to manage first impressions. You can also use the content to discuss fundamental telephone techniques, such as controlling the call, voice, and attitude.
Key takeaways:
- Course participants will explore telesales as a process and discuss fundamental telephone techniques, such as managing the call, voice, and attitude.
4. Aspects that create the wrong impression
Key takeaways:
In this lesson, you can explore conditions that set the wrong impression:
- The call was not answered at all.
- The customer left on hold.
- There is no identification of the agent or the organization.
- While transferring, the customer gets cut off.
- No interest in the customer.
- Agent not listening.
- No confidence was generated.
- The agent is rude or condescending.
5. The stages of a sales call
In this lesson, you can use the content provided to share that the standard sales call has four identifiable stages (e.g., opening, presentation, closing, and departure).
Key takeaways:
- Opening.
- Presentation.
- Closing.
- Departure.
6. Why do people buy
Built for busy trainers, you can use this lesson to explore the importance of features and benefits.
Key takeaways:
People buy to:
- Avoid pain.
- Reduce risk or loss.
- Enhance their prestige or ego.
- Make money.
- Gain enjoyment, pleasure, or comfort.
- Buy for other people.
7. How to handle objections
The last section of this course explores fundamental telesales skills.
Key takeaways:
- Participants will explore transitions, discuss buying signals, and examine how to close the sale.
Equip Your Learners With The Skills They Need.
You’re ready to promote and deliver your training. You just need the perfect learning objectives to get the job done.
In this training course on telesales skills, your participants will:
- Explore the main obstacles to effective telesales.
- Understand the process behind successful telesales skills.
- Understand a range of techniques.
- Examine techniques available to build an effective process.
- Understand the benefits of an effective telesales process.
The Easiest Way To Build Skills And Improve Learning.
Oak Innovation combines everything you need to develop learners, manage course delivery, improve learning, and more.
Companies such as Apple, Grenoble Graduate School of Business, Peer Resources, and Carlsberg selected Oak Innovation’s suite of editable course material to increase skills and scale their training courses globally.
Based on the learning objectives listed, participants in your course will gain the following skills:
- Effective Call Structuring: Learners will understand how to structure sales calls to maximize engagement and conversion rates.
- Engagement Techniques: Participants will develop skills to engage potential customers in meaningful conversations rather than relying on scripts.
- Active Listening: The course will enhance participants’ ability to listen actively to customer needs and respond appropriately.
- Questioning Techniques: Learners will learn effective questioning strategies to uncover customer needs and preferences.
- Product Presentation: Participants will gain skills in presenting products or services that resonate with customers and highlight benefits.
- Overcoming Objections: The training will teach learners to address and overcome customer resistance and objections calmly.
- Building Rapport: Participants will learn how to establish rapport quickly with customers, making interactions feel more personal and less transactional.
- Closing Techniques: The course will cover effective closing strategies to help participants secure sales confidently.
- Using Positive Language: Learners will understand the importance of using positive language that generates interest and makes customers feel valued.
- Handling Diverse Customer Personalities: Participants will develop skills to manage interactions with various customer personalities, enhancing their adaptability in sales situations.
These skills are designed to empower individuals in telesales roles, improving their ability to connect with customers and drive sales effectively over the phone.
Run Better Training Sessions With Ease.
Launch your training courses on demand and deliver training courses in real-time from anywhere.
You get instant access to slide decks, workbooks, guides, and more as required.
- Course workbook (39 pages) filled with exercises and advice.
- Slide deck (53 slides) with engaging visuals and critical concepts.
- Free training games to make learning fun and interactive.
- Free training icebreakers to foster open communication.
- Practical training guides to enhance learning.
- Course tests to measure learning outcomes and knowledge gains.
- Activities/exercises to reinforce concepts through practice.
- Reading lists to provide additional learning resources.
- Marketing material to promote your courses.
- Action plans to develop implementation strategies.
Master Your Training Courses With Our Free Specialized Training Guides.
Stay one step ahead of the competition with these 7 exclusive free training guides for focused trainers seeking to gain an advantage and reach their audience effectively.
- Turbocharging your training games (includes 17 free training games).
- Mastering the art of icebreakers (includes 17 free icebreakers).
- Taking charge of course participation levels.
- Reigniting your questioning skills.
- Staying ahead with active listening skills.
- Future-proofing by selecting the right course materials.
- Improving training evaluations.
Everything You Need To Boost Your Courses And Learning.
Grow your courses with 8 targeted and engaging free guides that get more learners to engage, participate, and learn.
- Creating presentations that people want.
- Mastering how you deal with difficult people.
- Building personal values.
- Achieving success with instructional materials.
- Taking charge of the emotional reactions to change.
- Developing a solid trainer trust score.
- Empowering others to set goals.
- Creating presentations that people remember.
The Training Course Material Solutions Your Courses Needs.
Deepen connections with your target audience using editable training course material. Customize with a few clicks and streamline your courses.
- You can fully edit fonts, logos, and branding – all easily done.
- The course material can be edited with Microsoft Word, PowerPoint, and PDF.
- This is a one-time purchase with no ongoing fees or subscriptions.
- The course templates have everything you need to deliver courses.
- You get instant access after placing your order.
- Your order adds significant value to the time savings you receive.
- The content increases the type of corporate, employee, and leadership courses you can deliver.
Check out all the other training course materials in our store.
Connect The Right Courses With The Right People.
Delivering training courses with Oak Innovation offers freedom-earning opportunities.
It’s an excellent alternative for consultants and independent training professionals who don’t have the time to spend hours and days creating training content.
Or maybe you’re already an employed trainer, people manager, or individual who wants to supplement your income by delivering training courses using Oak Innovation’s editable course material.
Oak Innovation is built to bring people and training course material together.
Roles that should attend this course include:
- Telesales representatives looking to enhance their selling techniques and understanding on how to sell over the phone.
- Call center agents responsible for handling incoming sales calls.
- Sales managers seeking to improve team performance in telesales.
