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Course Outline.
With this program, you can run a stress-free training session with six comprehensive lessons designed to enhance participants’ problem-solving abilities.
1. Understanding the Problem-Solving Mindset
You can use the content in this module to lay the foundation by defining problem-solving, exploring its importance, and introducing effective reflection techniques.
In this module, course participants will:
- Define problem-solving and explain its role in achieving organizational goals.
- Articulate the benefits of proactive problem-solving.
- Apply reflection techniques to analyze problems from different perspectives.
- Identify the gap between the current and desired states and understand how to bridge it.
2. Mastering 10 Essential Problem-Solving Techniques
This module dives into a toolkit of practical techniques for generating ideas, analyzing options, and making informed decisions.
In this module, course participants will:
- Apply brainstorming techniques to generate creative solutions.
- Utilize TPN Analysis to evaluate potential solutions based on their pros, cons, and interesting points.
- Employ Matrix Analysis to prioritize solutions based on weighted criteria.
- Compare options using Paired Comparisons to identify the most effective choice.
- Conduct Team Purpose Analysis to align problem-solving efforts with team objectives.
- Construct Cause and Effect Diagrams (Fishbone Diagrams) to identify root causes.
- Perform a SWOT Analysis to assess the internal and external factors affecting a problem.
- Employ the 5 Whys technique to drill down to the fundamental cause of an issue.
- Apply the Six Thinking Hats framework to explore problems from multiple viewpoints.
3. Planning for Successful Implementation
This module’s content can be used to introduce planning fundamentals and the PDCA cycle, helping participants understand how to plan effectively.
In this module, course participants will:
- Explain the importance of planning in problem-solving.
- Apply the PDCA cycle to implement and continuously improve solutions.
- Develop clear and actionable project plans.
4. Overcoming Resistance to Change with Force Field Analysis
In this module, course participants will:
- Conduct a Force Field Analysis to identify driving and restraining forces affecting a change.
- Develop strategies to mitigate resistance to change.
- Plan and implement change programs effectively.
5. The 7-Step Problem-Solving Process: A Practical Framework
In this module, you can use the content provided to outline a structured process for solving problems,
In this module, course participants will:
- Identify and define problems clearly and concisely.
- Thoroughly explore the problem to understand its root causes and contributing factors.
- Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for problem resolution.
- Generate a range of alternative solutions.
- Select the best solution based on established criteria.
- Implement the chosen solution effectively.
- Evaluate the results and make adjustments as needed.
6. Avoiding Common Problem-Solving Pitfalls
Next, you can use the training content to explore why some problem-solving strategies may not succeed.
Key takeaways:
- Recognize and avoid poor problem-solving techniques.
- Maintain focus throughout the problem-solving process.
- Identify and address resource limitations.
- Ensure that solutions are practical and implementable.
Equip Your Learners With The Skills They Need.
In this training course on problem-solving skills, your participants will:
- Explore a definition of problem-solving.
- Examine different types of problems.
- Discuss ten problem-solving techniques.
- Explore two effective planning techniques.
- Understand a seven-step problem-solving model.
- Understand why problem-solving techniques can sometimes fail.
- Examine what problem-solving methods are best.
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What You’ll Get:
Comprehensive Course Workbook (77 pages)
- Packed with exercises and expert tips to maximize learning.
Detailed Instructor Manual
- Step-by-step session plans for flawless delivery.
Engaging Slide Deck (33 slides)
- Visually customizable presentations that drive home key concepts.
Interactive Training Games
- Make learning fun and memorable.
Icebreakers That Work
- Foster open communication and build team rapport.
Practical Training Guides
- Enhance learning outcomes with proven strategies.
Customizable Course Tests
- Measure and showcase knowledge gains.
Hands-On Activities and Exercises
- Reinforce concepts through active learning.
Curated Reading Lists
- Expand knowledge with carefully selected resources.
Professional Marketing Materials
- Promote your courses with a ready-to-use advertorial.
Action-Oriented Implementation Plans
- Turn learning into real-world results.
