The Fastest Way To Deliver Amazing Courses On Conflict Resolution Is To Use The Training Material From Those Who Have Done It Before You.
Are you looking for a platform with versatile, customizable training materials on conflict resolution skills?
Do you want content that can be easily modified to address emerging skills requirements across different business units?
Our editable corporate training materials empower trainers like you to transform their conflict resolution sessions into tailored experiences that effectively engage diverse teams, fostering understanding and collaboration.
Oak Innovation makes it simple to develop conflict resolution skills courses that help organizations drive business success and create a supportive work culture.
The conflict resolution skills course content offers invaluable tools for professionals to manage workplace conflicts effectively.
Participants learn to understand the root causes of conflict, improve communication and negotiation tactics, and foster a positive, collaborative environment.
The training content equips learners with crucial conflict-handling strategies, enabling them to resolve disputes through mediation and problem-solving.
By exploring various conflict management styles and outcomes, the course content empowers individuals to turn potential conflicts into opportunities for exploration, reflection, creativity, and renewal.
These skills are essential for mid-level managers, team leads, and customer experience specialists, enhancing their ability to navigate complex interpersonal dynamics and contribute to a more harmonious and productive workplace.
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Oak Innovation’s conflict resolution course content offers highly engaging content that trainers can use to deliver this course.
All The Course Material You’ll Need.
Using this conflict resolution training material will help you confidently instruct your audience on managing workplace conflict situations.
The course material will also help your participants resolve conflicts of all types successfully, and they will:
- Understand the root causes of conflict.
- Improve communication and negotiation tactics.
- Resolve disputes through mediation and problem-solving.
- Foster a positive and collaborative environment.
The course material focuses on the positive aspects of conflict and explains the main elements of conflict management.
You can also easily edit and rebrand this conflict resolution training material as your own.
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Along with the introduction, there are three lessons your participants will work through.
1. What is conflict management?
You can use the content to share a definition of conflict and to improve your audience’s conflict management skills.
Key takeaways:
- Participants will explore a definition of conflict management skills, discuss the types of conflict that can exist in companies, and explore the main types of conflict resolution roles.
2. Conflict-handling strategies
A key section where content can be used to explore various conflict management strategies.
Key takeaways:
- Course participants will explore why conflict management strategies are essential and discuss several available ones (competing, collaborating, compromising, avoiding, and accommodating).
3. Conflict management outcomes
Here the content can help your audience understand conflict outcomes and better manage conflict situations.
Key takeaways:
- Course participants will get an overview of how to manage conflict situations better and be able to outline four primary conflict outcomes (exploration, reflection, creativity, and renewal).
Equip Your Learners With The Skills They Need.
You’re ready to promote and deliver your training. Now, you just need the perfect learning objectives to get the job done.
In this training course on conflict resolution skills, your participants will:
- Understand the relationship between conflict and the organization.
- Explore sources and types of conflict.
- Understand different perspectives on conflict.
- Understand different conflict-handling strategies and styles.
- Explore conflict outcomes.
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Oak Innovation brings together everything you need to develop your learners, manage course delivery, improve learning, and more.
Companies such as Apple, Grenoble Graduate School of Business, Peer Resources, and Carlsberg selected Oak Innovation’s suite of editable course material to increase skills and scale their training courses globally.
Based on the learning objectives listed, participants on your course will gain the following skills:
- Understanding conflict management: Understanding what it means and its importance in organizations.
- Identifying conflict types: Skills to recognize and categorize different conflicts that can exist in companies.
- Conflict resolution roles: Understanding the leading conflict resolution roles within an organization.
- Conflict-handling strategies: Knowledge of various conflict management strategies, including competing, collaborating, compromising, avoiding, and accommodating.
- Strategy application: Ability to understand when and how to apply different conflict-handling strategies in various situations.
- Conflict management outcomes: Skills to better manage conflict situations and understand the four primary conflict outcomes (exploration, reflection, creativity, and renewal).
- Organizational conflict awareness: Understanding the relationship between conflict and organizational dynamics.
- Conflict source identification: Ability to explore and identify sources of conflict within a workplace setting.
- Perspective analysis: Skills to understand and analyze different perspectives on conflict.
- Conflict resolution style development: Ability to develop and refine one’s conflict resolution style and strategies.
- Positive conflict management: Understanding how to leverage conflict for positive outcomes such as creativity and renewal.
Participants will develop a comprehensive set of skills covering the theoretical understanding of conflict, practical conflict resolution strategies, and the ability to manage conflict for positive organizational outcomes.
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Launch your training courses on demand and deliver training courses in real-time from anywhere.
You get instant access to slide decks, workbooks, guides, and more as required.
- Course workbook (52 pages) filled with exercises and tips.
- Instructor manual with detailed session plans.
- Slide deck (67 slides) with engaging visuals and key concepts.
- Free training games to make learning fun and interactive.
- Free training icebreakers to foster open communication.
- Practical training guides to enhance learning.
- Course tests to measure learning outcomes and knowledge gains.
- Activities/exercises to reinforce concepts through practice.
- Reading lists to provide additional learning resources.
- Marketing material to promote your courses.
- Action plans to develop implementation strategies.
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The Training Course Material Solutions Your Courses Needs.
Deepen connections with your target audience using editable training course material. Customize with a few clicks and streamline your courses.
- You can fully edit fonts, logos, and branding – all easily done.
- The course material can be edited with Microsoft Word, PowerPoint, and PDF.
- This is a one-time purchase with no ongoing fees or subscriptions.
- The course templates have everything you need to deliver courses.
- You get instant access after placing your order.
- Your order adds significant value to the time savings you receive.
- The content increases the type of corporate, employee, and leadership courses you can deliver.
Check out all the other training course materials in our store.
Connect The Right Courses With The Right People.
Delivering training courses with Oak Innovation offers freedom-earning opportunities.
It’s an excellent alternative for consultants and independent training professionals who don’t have the time to spend hours and days creating training content.
Or maybe you’re already an employed trainer, people manager, or individual who wants to supplement your income by delivering training courses using Oak Innovation’s editable course material.
Oak Innovation is built to bring people and training course material together.
Roles that should attend this course include:
- Managers and team leaders.
- HR professionals.
- Customer service representatives.
- Anyone seeking to improve their conflict resolution skills.
