Meeting Action Items: Why They Matter In The Workplace

Meeting action items are tasks or activities that are assigned to individuals during a meeting.

Action items are the concrete steps and role plays needed to achieve the goals discussed in the meeting.

These tasks are usually documented in the meeting minutes and are assigned to specific individuals with a set deadline for completion.

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Why Managing Meeting Action Items Matters in the Workplace

Managing meeting action items is crucial in the workplace for several reasons.

Firstly, it ensures accountability, as each task is assigned to a specific individual.

Secondly, it helps in tracking progress towards the meeting’s objectives.

Thirdly, it fosters a sense of responsibility, delegation in leadership, and ownership among team members.

Lastly, it aids in efficiently using resources, as tasks are clearly defined and deadlines set.

Five Steps to Manage Meeting Action Items

1. Clearly Define the Action Items

Each action item should be clearly defined, with a specific task, a responsible person, and a deadline. This eliminates ambiguity and ensures everyone knows what is expected.

Tip: Use action verbs when defining tasks, such as “John will prepare the financial report by August 30.”

2. Document the Action Items

Documenting action items in the meeting minutes ensures they are not forgotten or overlooked. This record serves as a reference point for all team members.

Example: “Jane will coordinate with the marketing team to finalize the product launch plan by September 15.”

3. Assign Responsibility

Each action item should be assigned to a specific individual. This person is responsible for completing the task and reporting on its progress.

Tip: Ensure the person assigned the task has the necessary resources and authority to complete it.

4. Track Progress

Track the progress of each action item regularly. This can be done through follow-up meetings, emails, or project management tools.

Example: Use a shared spreadsheet or project management software to track the status of each action item.

5. Review and Follow Up

Review the status of action items in subsequent meetings, agendas, and follow up with individuals responsible for any incomplete tasks.

Tip: Be proactive in addressing any issues or obstacles that may be hindering the completion of tasks.

10 Examples of Managing Meeting Action Items in Corporate Settings

  1. During a project kickoff meeting, the project manager assigns tasks to team members and sets deadlines.
  2. In a sales meeting, the sales manager assigns a team member to follow up with a potential client.
  3. During a board meeting, the CEO assigns the CFO to prepare a financial forecast for the next quarter.
  4. In a marketing meeting, the marketing manager assigns a team member to coordinate with an advertising agency for an upcoming campaign.
  5. During a product development meeting, the product manager assigns tasks related to product design, testing, and launch.
  6. In a customer service meeting, the manager assigns a team member to address a customer complaint.
  7. During a strategy meeting, the strategy head assigns tasks to team members to conduct market research.
  8. In a team meeting, the team leader assigns a team member to prepare a presentation for the next meeting.
  9. During a crisis management meeting, the crisis manager assigns tasks to team members to manage the crisis.
  10. In a performance review meeting, the HR manager assigns tasks to team members to improve their performance.

Conclusion

Managing meeting action items is a critical aspect of effective meeting management. It ensures accountability, tracks progress, and fosters a sense of responsibility among team members.

Organizations can ensure that they effectively achieve their meeting objectives by clearly defining, documenting, assigning, tracking, and reviewing action items.

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