Catherine Fitzgerald B.A. M.A. PGDip

Heuristic methods refer to experience-based techniques for mastering problem-solving, learning, and discovery that find solutions that are good enough but may not be optimal. Heuristics […]

Kaizen, which translates to “change for the better” in Japanese, is an important concept in business. It focuses on continuous process improvement and lean methodologies and […]

Interpersonal skills, often called people skills, are our abilities to interact and communicate with others. They include a wide range of skills, particularly communication skills […]

The Ladder of Inference is a model of decision-making behavior first proposed by Chris Argyris, a business theorist and Professor at Harvard Business School. This […]

Decision-making is a critical aspect that can make or break an organization. However, these decisions are often influenced by various cognitive biases, with confirmation bias […]

Murphy’s Law, a popular adage that states, “Anything that can go wrong, will go wrong,” is often viewed negatively. However, it can be a robust […]

Leverage is a powerful concept that, when applied correctly, can significantly enhance productivity, efficiency, and success in both personal and professional settings. This guide aims […]

Laissez-faire people management is a hands-off approach that allows team members to make decisions without excessive oversight. This management style emphasizes empowering employees, minimizing bureaucracy, […]

The Dunning-Kruger effect is a cognitive bias that causes people to overestimate their ability in areas with little experience or skill. Understanding this effect is […]

Pessimists can be challenging to manage in the workplace. However, managers can turn their pessimistic employees into productive team members with the right strategies. This […]