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Course Outline.
We’ve structured the course content into six modules.
1. Foundations of Performance Benchmarking: Unlocking Competitive Advantage
Start with the essentials. This module defines performance benchmarking, explores its strategic importance, and reveals how it can drive competitive advantage. You’ll learn to identify the right metrics, understand different types of benchmarking, and avoid common pitfalls. Discover how to align benchmarking with your organization’s overall goals for maximum impact.
Course participants will:
- Review how companies achieve improvements.
- Discuss how performance benchmarking is an in-depth critical examination within a company.
- Explore a performance benchmarking process.
- Discuss how successful performance benchmarking is dependent on exploring products or processes.
- Review techniques can compare products or processes with those of another company or across sections of a single company.
2. Mastering Data Collection and Analysis for Benchmarking Success
Data is the lifeblood of benchmarking. This module dives deep into data collection methodologies, analysis techniques, and interpretation of results. Learn how to gather accurate and reliable data, identify performance gaps, and translate data into actionable insights. We’ll cover statistical tools and visualization methods to communicate your findings effectively.
In this lesson, course participants will:
- Review how to collect and compare data to identify performance gaps.
- Discuss product performance benchmarks.
- Explore best practices, standards, and outcomes.
- Learn how to introduce a successful performance benchmarking project.
3. How to improve engagement within performance benchmarking projects
Discover how to boost engagement within your performance benchmarking projects. Learn to define project scope effectively and explore processes and measures that drive success.
In this lesson, course participants will:
- Explore why industry benchmarking projects are needed.
- Outline why performance skills are required.
- Discuss how to scope a project.
- Explore the source of a project statement.
- Examine an actual plan.
- Explore processes and measures within industry benchmarking projects.
4. Building a High-Impact Benchmarking Project Team and Securing Buy-In
Benchmarking is a team sport. This module focuses on building a cross-functional team, defining roles and responsibilities, and securing buy-in from key stakeholders. Learn how to overcome resistance to change, manage expectations, and foster a collaborative environment for successful project execution.
Key takeaways:
- Participants will discuss the role of resources and other vital factors.
5. The 6-Step Benchmarking Process: From Planning to Implementation and Evaluation
Navigate the benchmarking process with confidence. This module provides a step-by-step guide to planning, executing, and evaluating performance benchmarking projects. Learn how to set realistic objectives, select the right benchmarking partners, implement improvements, and measure the return on investment (ROI).
Your audience will also learn about implementing improvements and evaluating the project.
- How to select the approach to use.
- How to set the objectives of a project.
- Preparing and planning activities.
- How to review project findings.
- Implementing improvements.
- How to evaluate the project.
6. Avoiding Benchmarking Project Failures: Strategies for Success
Learn from the mistakes of others. This module examines the common reasons why benchmarking projects fail and provides practical strategies to avoid these pitfalls. You’ll learn how to manage scope creep, maintain stakeholder engagement, and ensure continuous improvement.
Stay ahead of the curve. This module explores advanced benchmarking techniques, such as strategic benchmarking and continuous benchmarking. We’ll also examine emerging trends in the field and discuss how to leverage technology to enhance your benchmarking efforts.
In this section, course participants will:
- Explore how a lack of clarity of purpose or focus can impact projects.
- Discuss how a poor level of involvement can cause difficulties.
- Explore the impact of communication issues.
- Examine what happens when there is no follow-through on implementation.
- Review the effect of a lack of resources.
- Discuss the impact of a poor awareness of the benefits.
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What You’ll Get:
Comprehensive Course Workbook (54 pages)
- Packed with exercises and expert tips to maximize learning.
Detailed Instructor Manual
- Step-by-step session plans for flawless delivery.
Engaging Slide Deck (82 slides)
- Visually customizable presentations that drive home key concepts.
Interactive Training Games
- Make learning fun and memorable.
Icebreakers That Work
- Foster open communication and build team rapport.
Practical Training Guides
- Enhance learning outcomes with proven strategies.
Customizable Course Tests
- Measure and showcase knowledge gains.
Hands-On Activities and Exercises
- Reinforce concepts through active learning.
Curated Reading Lists
- Expand knowledge with carefully selected resources.
Professional Marketing Materials
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Action-Oriented Implementation Plans
- Turn learning into real-world results.
